Building a trusted community of friends, family and neighbors

• Hyperlocal listings make it so that listings are fewer and near by, making it easier to spot unfamiliar and potentially inappropriate content.
• Everyone—buyers and sellers—must be members in order to create a listing or respond to a listing.
• Each person has a corner, allowing you to see everything they are selling and giving you a vibe of who they are.
• Messages between people happen on the website (not via email), giving you an extra layer of privacy.
• Members need Krrb credits to create a listing, which can be pur chased or earned for free for being a good neighbor.
• Every member has "stats and verifications" on their corners, the more they have, the more trustworthy they are.

• You can report any listing, member or message as inappropriate and our support team will take appropriate action.
• Everyday we're hard at work actively monitor all website activity and content in order to enforce our listing policies.
• We employ automated tools to detect spam and possible fraudulent activity.
• We’re here for you. Contact us anytime by replying to any email we send you or by emailing us at support@krrb.com.

Be neighborly

We rely on you to be respectful, honest and courteous so that our classifieds remain a fun, friendly and safe place to be.

• Be nice, even generous
• Be playful, creative and inventive
• Don't lie or misrepresent
• Don't harass, stalk, threaten or abuse other people
• Respect the privacy of others
• Keep it legal
• Have fun, don't make fun
• Life's short, don't be too serious
• Eat your veggies

Stay safe

We hope that you'll get to know your neighbors better.
But when meeting strangers, it's important to take common-sense precautions.

• Meet in a public place, like your favorite cafe
• Tell a friend where you're going, or bring them along
• Bring your mobile phone
• Ask lots of questions, no good rushing things
• Be super prudent when buying/selling high value items
• Don't share personal information
• Don't invite strangers into your home (even if they offer candy). If you must, don't be home alone
• If you don't like the vibe, walk away from the deal

Member verifications

Nobody likes a stranger. Gain trust and earn free credits by being a good neighbor. The following verifications help you know that you are speaking with a real person just like you. The more verifications, the better.

• Member since – When they joined the community
• Account certified – A friend of Krrb or credit card on file
• Email address verified – Has direct access to email account
• Facebook friends – Connected to Facebook account
• Twitter followers – Connected to Twitter account
• Member referrals – Referred people to Krrb
• Number of listings – Get a vibe of their activities
• Conversations – Conversations with other members
• Response rate – How often they respond to messages
• Average response time – How long it takes them to respond

We recommend that you tread carefully with sellers and buyers who have few verifications.

Account certifications

Certified members help create a more neighborly environment with less static and fewer scams. How you may ask? Well it’s simple. Your bank has already gone to great lengths to verified your identity. And they trust you enough to give you a credit card. By using your credit card or a verified Paypal account, we can reasonably assume you are you. Something that scammers ain’t so keen on doing.

Just keep in mind that account certification doesn't prove someone to be honest and trustworthy. Always be prudent when dealing with strangers.

Privacy comes first

Your privacy is of the utmost importance to us and we are committed to respecting your right to privacy in everything we do. Your personal information is always kept private and secure. We will never share or sell your personal information. We will never send you unsolicited emails or postal mail. We hate spam and respect your right to privacy, especially because it ensures your safety.

If at anytime you feel the need to change your identity on Krrb, you can do so by changing your username and corner name (everything is editable) while retaining your account verifications.

Location privacy

Krrb works its magic through proximity, putting you at the center and displaying what's around you. To calculate the distance between you and an item, we need to know exactly where that item is located. If we allowed listings to general locations such as New York City, then you wouldn't know whether that item is 3 blocks or 13 miles away.

With location privacy enabled, your exact address is concealed and it will never be shared publicly or privately. Instead, a small radius around you is displayed with the exact center-point randomly displaced for further privacy. We recommend location privacy be enabled for all non-business users.

If you're not comfortable sharing your real address, we totally respect that. Your peace of mind always comes first. Try using a nearby intersection or even a local point of interest (e.g. Empire State Building). Just keep in mind that it won't be as accurate.

Avoiding scams and frauds

Outsmarting scammers is not as hard as it sounds. You can avoid 99% of all problems by following these simple guidelines: meet face-to-face, in public and pay in cash.

• Agree on a plan. If it changes last minute, cancel.
• If you are intimidated or made to feel guilty, leave immediately. It's a scam.
• Don't wire funds, especially via Western Union, Moneygram or any other wire service. Scamola!
• Never give out financial information to a stranger, even your PayPal email address (you'll get spam).
• Try not to use escrow services, scammers use them.
• If it's too good to be true, guess what? It’s a scam.
• Avoid overseas transactions with strangers. Not that we're xenophobic, but stranger + foreign = scammage.
• Illegal activity always leads to problems. Just don't do it.
• Krrb staff accounts are labeled with "Staff". If someone says they work for Krrb and do not have this label, please report them.
• Remember, we are not involved in any transactions.

Payment methods

Cash – Good for in-person purchases under $1,000. Make sure to meet in public, bring a friend and ask for a written receipt.

PayPal – Use only with people you know are trustworthy. If you have doubts, do not share your PayPal email address. Instead issue a PayPal invoice.

Credit card – For businesses and professional sellers.

Personal check – Use only with people you know are trustworthy, security deposits, items over $1,000

Escrow – There are many fraudulent escrow services. If you must use one for an expensive item, use Escrow.com, which is owned by eBay.

Money orders – Use when you'd like proof of purchase and if you don't feel comfortable carrying cash. Just make sure you see the item before you hand over the money order.

Bank to Bank Wire Transfer – Use only with people you know are trustworthy since it is not traceable to verify the recipients address or name.

Wire Transfer Services – Do not use any services such as Western Union or MoneyGram.

By registering for and/or using the Krrb in any manner, including but not limited to visiting or browsing the website, you agree to all of the terms and conditions of our Terms of Use, Privacy Policy and Community Guidelines.

Your access to and use of the service is conditioned on your acceptance of and compliance of these Terms. If you do not agree to any of these Terms, do not use the service.